Frequently Asked Questions
How can I obtain the latest catalog and price list?
Please send us an inquiry through the online form with your specific needs. Our sales specialists will get back to you with detailed product specifications and a competitive quote shortly.
What is the standard warranty period for this container infrastructure?
We offer a standard warranty of 365 days on our container units and cooling systems to ensure reliable long-term operations.
How long does the dispatch and delivery process take?
Standard configurations are generally ready for delivery within 3 to 7 days. If the products are currently in stock, they can be processed and shipped within 48 hours.
What payment methods do you accept?
We accept a variety of payment methods including T/T bank transfer, MoneyGram, Credit Cards, Western Union, and Cash transactions.
What shipping methods are available?
We ship worldwide via reputable express options like UPS, DHL, FedEx, EMS, TNT, or DDP door-to-door delivery. Alternatively, we can coordinate directly with your designated freight forwarder.
Do you provide custom configurations for specific regions?
Yes, we provide CE, UL, and fully customized setups tailored to comply with local industrial power and environmental safety regulations of your specific site.